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Grubhub, Uber Eats and DoorDash drove an online food delivery boom


Uber Eats workers wait for orders in central Kiev, Ukraine July 31, 2019.

Valentyn Ogirenko | Reuters

A decade ago, ordering in for dinner often meant choosing between pizza and General Tso’s chicken that may or may not show up lukewarm at the doorstep.

The rise in online food delivery has changed that. Now, consumers can have anything from a steaming bowl of ramen to filet mignon sent to their front doors.

A 2011 Cornell survey of 372 U.S. restaurant operators found that less than 10% of takeout or delivery orders were done online. Since then, third-party delivery apps like DoorDash and Uber Eats have transformed the delivery market. Consumers looking for convenient meals ordered $10.2…


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